ybaji's Privacy Policy

ybaji may collect the following types of information in various ways:

a) Registration and Identity Information:

• Your full name and date of birth (for age verification)
• Valid email address
• Mobile number (Bangladeshi number)
• Username and password (stored in encrypted form)
• National ID or passport number (for KYC verification)

b) Financial and Payment Information:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals

c) User Behavior Information:

• Gaming history and betting patterns
• Time spent on the platform and visit details
• Preferred game categories and feature usage statistics

d) Technical Information:

• IP address and device identifier
• Browser type and version
• Operating system and device type
• Information collected from cookies and similar tracking technologies
• Connection date, time, and duration

e) Communication Information:

• Records of live chat support conversations
• Details of communication via email
• Information provided when submitting a complaint or feedback

ybaji may share your information in the following limited circumstances:

• Payment Partners: With payment processors such as bKash, Nagad, Rocket, Upay, or banks — solely to complete transactions and ensure security.
• Technology and Service Providers: With trusted technology partners who assist in operating the site and are bound by contract under our privacy policy.
• Legal Authorities: Where required to comply with court orders, legal proceedings, or government directives.
• Fraud Prevention Agencies: Only where necessary for investigating fraudulent activity.
• Business Successors: In the event of a business merger or acquisition, where users will be notified in advance.

Your information will not be shared with any third party outside the cases listed above. We require all our partners to comply with their own privacy policies.

ybaji uses industry-standard security technologies to protect your personal information. Our security infrastructure is as follows:

• SSL Encryption (SSL/TLS): All data transmitted on the website is protected through 256-bit SSL encryption.
• Password Hashing: Your password is never stored as plain text — advanced hashing algorithms are used.
• Two-Factor Authentication (2FA): An additional layer of security is available for your account.
• Firewall and Intrusion Detection: Real-time security monitoring systems are in place.
• Restricted Access Policy: Only authorized staff may access user data, and they are bound by confidentiality agreements.
• Regular Security Audits: The platform's security is reviewed on a regular basis.

However, no system on the internet is completely secure. We take every precaution, but an absolute guarantee of data security cannot be provided. If you notice any suspicious activity, contact us immediately at [email protected].

As a user of the ybaji platform, you have the following rights regarding your own personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that any inaccurate information be corrected.
• Right to Erasure: In certain circumstances, you can request that your data be deleted (outside of legal obligations).
• Right to Object to Processing: You can object to specific uses of your data.
• Right to Data Portability: You can receive your data in a structured format.
• Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.

To exercise these rights, email [email protected] or get help via 24/7 live chat. We will respond to your request as promptly as possible.